Resume

Current
  • Senior Consultant - User Experience Practice at Capgemini Consulting
Past
  • Interaction Designer at Tata Consultancy Services
  • Project Leader - Design solutions at Puretech Internet Pvt. Ltd.
  • Freelance Designer (Self-employed)
  • Web Designer at Point 2 Point Communications
  • Designer at Micro Solutions (Sole Proprietorship)
Education
  • University of Mumbai
Connections
130 connections
Industry
Information Technology and Services

Summary

I am a User Experience Consultant with more than 7 years of industry experience having proficiencies in creating User Experiences, applying User Centered Design Methodologies to projects with professional training from Human Factors International on HCI (Human Computer Interaction). I am also proficient in designing User Interfaces with the latest tools available. I have executed projects involving user interface design, gathering user requirements, heuristic evaluation (qualitative/quantitative), user interviews and task analysis.

Specialties:

User Centered Methodologies, Creating User Experiences, Interface Design, Web Standards, (X)HTML CSS, Accessibility, Usability


Experience

  • Senior Consultant - User Experience Practice

    Capgemini Consulting

    (Public Company; 10,001 or more employees; CAP; Management Consulting industry)

    December 2006Present (1 year 9 months)

    • Estimations and making proposals
    • Project planning, scheduling and implementation – tracking and control
    • Product and documentation reviews
    • International client communication and servicing
    • Handling client accounts across various geographies
    • Managing cross-functional teams of about 12 team members
    • Responsible for designing user interfaces based on the wireframes
    • Responsible for conducting expert walkthroughs
    • Involved in user research for a Banking solution

    Highlights:
    • Successfully managing a project that grew into the single largest account in the organization
    • Serviced large and complex accounts across diverse geographies (customer locations.) These accounts have been prestigious and high revenue for the organization.
    • Have resolved several troublesome issues through an excellent communication and unflappable temperament.

  • Interaction Designer

    Tata Consultancy Services

    (Public Company; 10,001 or more employees; TCS; Information Technology and Services industry)

    May 2005November 2006 (1 year 7 months)

    Provide consulting services to clients for
    • Interface and interaction design for business systems
    • Expert reviews of intranets and web applications
    • Designing information architectures and page layouts for intranets and websites
    • Staff interviews and focus groups to identify user and business needs
    • Creating guidelines for User Interface Design
    • Designing visual campaigns across TCS in form of Wallpapers, Screensavers, etc.
    • Designing the layout for the newly launched internal TV channel – INFINITY
    • Attended the training sessions from HFI on Usability

  • Project Leader - Design solutions

    Puretech Internet Pvt. Ltd.

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    April 2004April 2005 (1 year 1 month)

    • Providing Pre-sales, support and understanding of the project from the client and based on the brief decide on the mode of production, technology to be used, resources needed and time estimate for the project.
    • Decide on the concept and visual idea and preparation of the mockups/ prototypes.
    • Execute the project by heading the team during the production stage. Allocate work among the team and decide on the timelines and the methodology.
    • Play a project leadership role for the Design Solutions team and bring about growth, strong processes and quality measures.

  • Freelance Designer

    Self-employed

    (Self-Employed; Information Technology and Services industry)

    November 2002April 2004 (1 year 6 months)

    • Worked as a design lead for the NEC Spain website
    • Designing and visualizing website templates
    • Responsible for the design and implementation of Bulletin Board on NEC website
    • Responsible for creating front-end design for their applications
    • Creating corporate identities

  • Web Designer

    Point 2 Point Communications

    (Privately Held; 1-10 employees; Graphic Design industry)

    February 2000October 2002 (2 years 9 months)

    • Involved with many web-based projects, both for established and start-up clients, that have continuously exceeded design goals and expectations – with many of our efforts attributing directly to the client success.
    • Was Responsible for creative direction of other designers within the company.
    • Responsible for the maintenance and functionality of philipsindia.com and statebankofindia.com
    • Involved in many web-based projects for Rediff.com.
    • Responsible for maintenance and functionality of tatainfotech.com.

  • Designer

    Micro Solutions (Sole Proprietorship)

    (Sole Proprietorship; 1-10 employees; Information Technology and Services industry)

    August 1999February 2000 (7 months)

    • Interacting with clients to understand the requirements
    • Responsible for creating user interfaces for websites


Education

  • University of Mumbai

    Post Diploma in Computer Applications, Computer Applications, 19982000


Additional Information

Groups:

HFI, SurfUnion

  •    Interaction Design Association member
  •    Designindia member
  •    User Experience member

Honors:

2005 Webaward Honoree for Outstanding achievement in Web Development for http://haas.stanford.edu. Award Link: http://www.webaward.org/winner.asp?eid=2871